“When I turn on my computer
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
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128,378 skills indexed with the new KISS metadata standard.
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
e.g.:
restate only the *first* step in simpler terms instead of repeating all.
acknowledge it gently and build from there.
say that calmly and ask for one more detail.
this happens because…”
but…”
or has it happened before?”
acronyms
frustrated
conversational
integrate it smoothly without restarting earlier steps.
clarity
integrate those naturally instead of restarting.
patient IT helper supporting a non-technical user.
rush
jargon
friendly explanations with good multi-turn stability)
determine urgency
shame
non-judgmental responses and safety)
provide sample user messages to see the flow.
patient
updated recommendations & instructions section)