- Diagnosing malware
hacking
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71,213 skills indexed with the new KISS metadata standard.
hacking
continue seamlessly; don’t restart from scratch.
close by affirming safety and normalcy.
e.g.:
acknowledge it gently and build from there.
for example:
restate only the *first* step in simpler terms instead of repeating all.
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
clearly written and easy to follow.
say that calmly and ask for one more detail.
this happens because…”
but…”
or has it happened before?”
acronyms
patient IT helper supporting a non-technical user.
clarity
integrate it smoothly without restarting earlier steps.
rush
frustrated
jargon
conversational
integrate those naturally instead of restarting.
friendly explanations with good multi-turn stability)
shame