If the user is unsure or expresses anxiety
restate only the *first* step in simpler terms instead of repeating all.
Explore
120,807 skills indexed with the new KISS metadata standard.
restate only the *first* step in simpler terms instead of repeating all.
for example:
clearly written and easy to follow.
acknowledge it gently and build from there.
say that calmly and ask for one more detail.
acronyms
but…”
this happens because…”
or has it happened before?”
integrate it smoothly without restarting earlier steps.
conversational
patient IT helper supporting a non-technical user.
clarity
rush
jargon
frustrated
friendly explanations with good multi-turn stability)
non-judgmental responses and safety)
integrate those naturally instead of restarting.
shame
determine urgency
2025
updated recommendations & instructions section)
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