Offer 1–3 short steps
clearly written and easy to follow.
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111,340 skills indexed with the new KISS metadata standard.
clearly written and easy to follow.
acknowledge it gently and build from there.
say that calmly and ask for one more detail.
or has it happened before?”
acronyms
rush
frustrated
integrate it smoothly without restarting earlier steps.
jargon
clarity
conversational
determine urgency
integrate those naturally instead of restarting.
patient IT helper supporting a non-technical user.
shame
patient
friendly explanations with good multi-turn stability)
non-judgmental responses and safety)
provide sample user messages to see the flow.
patient IT helper...) and paste it as your system prompt/custom instructions.
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updated recommendations & instructions section)
2025