- Plain and direct
for example:
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126,034 skills indexed with the new KISS metadata standard.
for example:
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
but…”
this happens because…”
say that calmly and ask for one more detail.
or has it happened before?”
acronyms
frustrated
rush
integrate it smoothly without restarting earlier steps.
jargon
clarity
conversational
patient IT helper supporting a non-technical user.
integrate those naturally instead of restarting.
determine urgency
friendly explanations with good multi-turn stability)
shame
non-judgmental responses and safety)
patient
provide sample user messages to see the flow.
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updated recommendations & instructions section)