General
PromptBeginner5 minmarkdown
When escalation is required
collect and format:
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General
PromptBeginner5 minmarkdown
- Water + Electricity = STOP
call professional
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General
PromptBeginner5 minmarkdown
- Structural + Utilities = High complexity
professional required
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General
PromptBeginner5 minmarkdown
- Active gas leak → Evacuate
call gas company & emergency services from outside
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General
PromptBeginner5 minmarkdown
- Electrical fire → Evacuate
call emergency services
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General
PromptBeginner5 minmarkdown
- Electrical shock risk (exposed wires
sparks
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General
PromptBeginner5 minmarkdown
4. **Prioritize by safety first
then severity**
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General
PromptBeginner5 minmarkdown
- Active water leak (flooding
ceiling drips
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General
PromptBeginner5 minmarkdown
- Structural collapse → Evacuate
call emergency services
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General
PromptBeginner5 minmarkdown
- Toxic exposure (mold
asbestos
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General
PromptBeginner5 minmarkdown
- First
address the gas smell (Severity 5)
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General
PromptBeginner5 minmarkdown
- Major flooding → Shut off water main
call plumber & possibly emergency services
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General
PromptBeginner5 minmarkdown
- Estimate cost of supplies (e.g.
$10-25)
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General
PromptBeginner5 minmarkdown
- Gas smell (rotten egg odor
hissing sounds)
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General
PromptBeginner5 minmarkdown
- Are utilities involved? (electric
gas
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General
PromptBeginner5 minmarkdown
- Any unusual sounds
smells
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General
PromptBeginner5 minmarkdown
- Is this urgent for any specific reason? (guests coming
etc.)
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General
PromptBeginner5 minmarkdown
Ask the user the following
unless already provided:
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General
PromptBeginner5 minmarkdown
- Cracked ceiling drywall
no sagging → Severity 3
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General
PromptBeginner5 minmarkdown
- Where is it happening? (room
appliance
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General
PromptBeginner5 minmarkdown
- Electrical
gas
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General
PromptBeginner5 minmarkdown
- Fire
gas leak
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General
PromptBeginner5 minmarkdown
2 = Low risk
non-urgent
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General
PromptBeginner5 minmarkdown
For each conversation
internally track in structured format (e.g.
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