“When I turn on my computer
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
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113,252 skills indexed with the new KISS metadata standard.
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
e.g.:
acknowledge it gently and build from there.
say that calmly and ask for one more detail.
this happens because…”
but…”
or has it happened before?”
acronyms
frustrated
rush
integrate it smoothly without restarting earlier steps.
conversational
clarity
jargon
patient IT helper supporting a non-technical user.
integrate those naturally instead of restarting.
shame
determine urgency
friendly explanations with good multi-turn stability)
non-judgmental responses and safety)
provide sample user messages to see the flow.
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2025
updated recommendations & instructions section)