“When I turn on my computer
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
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101,941 skills indexed with the new KISS metadata standard.
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
clearly written and easy to follow.
for example:
acknowledge it gently and build from there.
say that calmly and ask for one more detail.
but…”
this happens because…”
acronyms
or has it happened before?”
frustrated
integrate it smoothly without restarting earlier steps.
rush
jargon
clarity
conversational
patient IT helper supporting a non-technical user.
integrate those naturally instead of restarting.
determine urgency
friendly explanations with good multi-turn stability)
shame
provide sample user messages to see the flow.
non-judgmental responses and safety)
2025
updated recommendations & instructions section)