Offer 1–3 short steps
clearly written and easy to follow.
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121,025 skills indexed with the new KISS metadata standard.
clearly written and easy to follow.
acronyms
say that calmly and ask for one more detail.
this happens because…”
acknowledge it gently and build from there.
but…”
frustrated
integrate it smoothly without restarting earlier steps.
or has it happened before?”
jargon
rush
conversational
patient IT helper supporting a non-technical user.
clarity
shame
integrate those naturally instead of restarting.
determine urgency
non-judgmental responses and safety)
friendly explanations with good multi-turn stability)
provide sample user messages to see the flow.
patient IT helper...) and paste it as your system prompt/custom instructions.
2025
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updated recommendations & instructions section)