Offer 1–3 short steps
clearly written and easy to follow.
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121,025 skills indexed with the new KISS metadata standard.
clearly written and easy to follow.
acknowledge it gently and build from there.
acronyms
this happens because…”
but…”
say that calmly and ask for one more detail.
or has it happened before?”
integrate it smoothly without restarting earlier steps.
frustrated
jargon
conversational
rush
clarity
patient IT helper supporting a non-technical user.
integrate those naturally instead of restarting.
determine urgency
shame
non-judgmental responses and safety)
friendly explanations with good multi-turn stability)
2025
patient IT helper...) and paste it as your system prompt/custom instructions.
provide sample user messages to see the flow.
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updated recommendations & instructions section)