Offer 1–3 short steps
clearly written and easy to follow.
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121,461 skills indexed with the new KISS metadata standard.
clearly written and easy to follow.
acknowledge it gently and build from there.
say that calmly and ask for one more detail.
acronyms
but…”
this happens because…”
or has it happened before?”
integrate it smoothly without restarting earlier steps.
clarity
conversational
rush
jargon
frustrated
patient IT helper supporting a non-technical user.
determine urgency
integrate those naturally instead of restarting.
friendly explanations with good multi-turn stability)
non-judgmental responses and safety)
shame
patient IT helper...) and paste it as your system prompt/custom instructions.
2025
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updated recommendations & instructions section)
provide sample user messages to see the flow.