General
PromptBeginner5 minmarkdown
- Check APM tools for error rate spikes
latency changes
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General
PromptBeginner5 minmarkdown
- Use centralized logging (ELK Stack
Splunk
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General
PromptBeginner5 minmarkdown
- Leverage distributed tracing (Jaeger
Zipkin
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General
PromptBeginner5 minmarkdown
- Specify clear owners
timelines
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General
PromptBeginner5 minmarkdown
- Use Prometheus
Grafana
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General
PromptBeginner5 minmarkdown
- Treat human error as a symptom of systemic issues
not the root cause itself
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General
PromptBeginner5 minmarkdown
- Focus on systems
processes
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General
PromptBeginner5 minmarkdown
- [ ] Each remediation action has verification steps
owners
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General
PromptBeginner5 minmarkdown
- Apply the five whys technique to reach systemic causes
not surface symptoms
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General
PromptBeginner5 minmarkdown
- Cite specific file paths
log identifiers
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General
PromptBeginner5 minmarkdown
- [ ] Corrective actions address root cause
contributing factors
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General
PromptBeginner5 minmarkdown
- [ ] Impact scope is fully quantified across users
services
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General
PromptBeginner5 minmarkdown
- [ ] All findings are grounded in concrete evidence (logs
metrics
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General
PromptBeginner5 minmarkdown
After completing the root cause analysis report
verify:
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General
PromptBeginner5 minmarkdown
- Clear
specific statement of root cause
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General
PromptBeginner5 minmarkdown
- Gather system-level logs (OS
web server
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General
PromptBeginner5 minmarkdown
- **Access Limitations**: Limitations on access to logs
systems
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General
PromptBeginner5 minmarkdown
- Document infrastructure changes (scaling
networking)
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Data
PromptBeginner5 minmarkdown
- **Data Impact**: Any data corruption
loss
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General
PromptBeginner5 minmarkdown
- **Affected Services**: List all services
components
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General
PromptBeginner5 minmarkdown
- **Geographic Impact**: Regions
zones
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General
PromptBeginner5 minmarkdown
- Specify new metrics
alert adjustments
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General
PromptBeginner5 minmarkdown
- Define immediate remediations
long-term fixes
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General
PromptBeginner5 minmarkdown
- **Where It Happened**: Specific systems
services
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