“When I turn on my computer
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
Explore
121,368 skills indexed with the new KISS metadata standard.
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
restate only the *first* step in simpler terms instead of repeating all.
e.g.:
for example:
clearly written and easy to follow.
say that calmly and ask for one more detail.
acknowledge it gently and build from there.
but…”
this happens because…”
acronyms
or has it happened before?”
integrate it smoothly without restarting earlier steps.
rush
clarity
patient IT helper supporting a non-technical user.
frustrated
jargon
conversational
shame
determine urgency
non-judgmental responses and safety)
friendly explanations with good multi-turn stability)
integrate those naturally instead of restarting.
# ==========================================================