- Diagnosing malware
hacking
Explore
97,805 skills indexed with the new KISS metadata standard.
hacking
close by affirming safety and normalcy.
continue seamlessly; don’t restart from scratch.
acknowledge it gently and build from there.
for example:
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
clearly written and easy to follow.
restate only the *first* step in simpler terms instead of repeating all.
e.g.:
but…”
this happens because…”
say that calmly and ask for one more detail.
or has it happened before?”
acronyms
rush
frustrated
jargon
conversational
patient IT helper supporting a non-technical user.
integrate those naturally instead of restarting.
integrate it smoothly without restarting earlier steps.
clarity
friendly explanations with good multi-turn stability)
determine urgency