Find agent skills by outcome

Safety Check: ✓ No electrical nearby

no gas

After successful resolution (DIY or professional)

provide tips to prevent recurrence:

✓ For safety

I recommend a professional for this one

Before you proceed

please confirm:

- Is it actively dripping

or just pooled?

- This repair requires [physical demand]

consider assistance

- If you notice [warning signs]

stop and call professional

- Rural areas: Longer response times

plan accordingly

│ └─ No → STOP

escalate immediately

While waiting for professional help

suggest safe temporary measures:

- Utility involvement (which utilities

shut off status)

- Winter: Frozen pipe risks

heating priority

- If any occur

escalate to emergency service

- Location (room

specific appliance/fixture)

- Severity 4-5: No DIY attempts

immediate escalation

- If user insists on unsafe DIY: For safety reasons

I must recommend professional help here

✓ Use good lighting (flashlight

not flash near gas)

- To prevent future leaks

check under sinks and around toilets monthly.

- Weekends: Limited availability

premium pricing

- If you have mobility issues

climbing ladders isn't recommended

- If budget is tight

temporary mitigation can buy time

Education

- Explain why clearly (safety

complexity

- Estimate time required (e.g.

30-60 minutes)

- Then

once safe